Shipping policy
Shipping Policy –
We are committed to delivering your orders efficiently and transparently. Please review our shipping policy below:
Order Processing Time
All orders are processed within 1 to 3 business days (Monday to Friday, excluding holidays).
Orders are not shipped or delivered on weekends or public holidays. In case of high order volume, processing times may be slightly delayed.
Shipping Time
Once your order has been processed and shipped, delivery typically takes 6 to 8 business days depending on your location.
Shipping Confirmation and Tracking
You will receive a confirmation email once your order has been shipped. If tracking is available, it will be included in the email.
Shipping Delays
While we strive to meet our delivery estimates, delays may occur due to external factors such as customs, carrier issues, or high demand periods. Dreamcast is not responsible for such delays.
Incorrect Address Disclaimer
It is the responsibility of the customer to ensure that the shipping address is correct. We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Stolen Packages
Dreamcast is not responsible for lost or stolen packages confirmed to be delivered to the address provided for an order.
Contact Information
If you have any questions regarding your shipment, please contact us at:
By placing an order with Dreamcast, you agree to this Shipping Policy.